My goal is to prevent tech support calls through thoughtful product design. While in tech support, I witnessed customers struggle with technology to the point of frustration; that insight now guides my decision making.
I think the world can be made better through thoughtful, good design.
My customers tend to agree; five million of them use my designs daily and give me 4.8 stars in the App Store.
Founding member of the Ampula smart home startup team. You’ll have to check back to see what we’re up to.
Process | UX | Design Evangelism
Utilizing the design sprint process, complete with all the sticky notes and white board drawings, to create a more useful activity feed for camera customers
IA | UX | Visual
A complete walk through from start to finish for a basic app feature with a focus on starting from scratch and consensus building
Visual | 3D
Leveraging 3D modeling to create a unique visual style for the Kasa app while simultaneously enhancing localization and legibility
Interaction | UX
Architecting a scalable system for defining animated lighting effects for the Kasa Smart Light Strip
Interaction | UX | Visual | 3D
Creating a way to support monthly new device and feature additions in an ecosystem of five million customers with a team of only six designers
Packaging | ID | Marketing
A collection of older projects that include packaging, marketing and industrial design from my time at Insteon
